Concierge / Sales Associate

Posted: December 8th, 2019

Who we are

In everything we do, we believe in instilling confidence. We believe in the power of believing in yourself. We instill confidence by creating intimate experiences that enhance your self-confidence. If you don’t leave feeling encouraged and empowered, we haven’t done our jobs.

Job description

We define concierge as the hybrid of a receptionist and a sales associate. Both are equally important because we don’t sell services, we sell experiences. That includes excellent hospitality skills as well as excellent sales skills. We’re looking for someone that believes in our vision, our products, and our services. Someone that can prescribe products and preach our services. Like a five-star waiter, someone that can sell by serving.

Essential job functions

  • Forecast and hit monthly goals
  • Provide guests with the highest level of service and hospitality
  • Making appointments, rescheduling appointments, treating clients the way you would want to be treated, following company processes and procedures
  • Facilitate client and stylist relationships
  • Never stop learning and growing
  • General cleaning and tidying of the salon
  • Sell products, services, and gift-cards
  • Match guest wishes with relevant products and services RequirementsRequirements
  • Responsible for selling services, products, gift cards, and the brand to existing and potential clients
  • Proactively maintain team culture and positive personal brand
  • Be a person of influence and action
  • Must have a minimum of 1-2 years of customer service

Holland, MI

Employment Type

Minimum Experience

$10–$12 BOE
+ Commission